Order Confirmation

You will receive an email confirming your order immediately after purchase.

Order Changes

Orders can only be modified before dispatch.

Return Eligibility

Returns are accepted only if:

• The wrong product was delivered.
• The item arrived damaged.
• The item has a manufacturing defect.

Non-Returnable Items

For hygiene reasons, we cannot accept returns of:

• Opened perfumes
• Used fragrances
• Products without original packaging

Refunds

Approved refunds are processed to the original payment method within 5–10 business days.

Damaged Orders

Please contact us within 24 hours of receiving your order if it arrives damaged.